You can ask a question or order any of the services described below by writing a letter to info@stiffstream.com.

Consultations On The Use Of Our Products

Our products are distributed in the source code and provided with documentation. We are happy to answer questions. We respond to bug-reports within several working days. But if this is not enough and you need even faster and more serious help from our side, then you can order a paid consultation from us.

Paid Technical Support

We strive to ensure the highest quality of our products. However, at times mistakes do happen. We react to all bug reports, but since all our products are open and most of them are free, the response time to the problem can vary very widely: from a few hours to a week or two. If this does not suit you and you want to have a guaranteed response time to the problem in our product, then you can order a paid technical support service.

Expanding The Functionality Of Our Products

We develop our products in accordance with the wishes of users, but based on our own plans. Therefore, the functionality you need here and now can appear in our product only after some time. But if you do not want to wait, you can order from us a custom extension of our product in accordance with your wishes.

Extended functionality becomes part of the public version of the product (i.e. available under the BSD-3-CLAUSE license or the GNU Affero GPL for so_5_extra).

The questions of customization of our products to the needs of the client without publishing the changes made to the public are discussed separately.

Feel free to contact us: info@stiffstream.com